Creative Shop Talk with Wendy Batten

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How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

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Recent Reviews
  • C unicorn
    A Must-Listen for the Small Retail Business Owner
    This podcast is a must-listen if you own a retail business! Wendy has been a game-changer for me in running my brick-and-mortar. She “speaks my language”, making it easy for me to understand business concepts (as a non-business major “accidental entrepreneur”), making even the more complicated, un-fun sides of running a business approachable, and yes - fun! She stays on top of trends and the current challenges of running a business in the ever-changing world. I seriously don’t know what I’d do without her!
  • LeannePressly
    Wendy’s style is so approachable
    Loved being able to chat with Wendy about the work we do to help craft companies thrive. She is a natural interviewer!
  • Sylvia S Davis
    You Don’t Want to Miss an Episode
    A must subscribe for the small retail business owner. Whether a newbie or you’ve been doing this for a while, there’s always a nugget (or two, etc…) in each episode that will move your business forward.
  • Shep Hyken
    Amazing Show
    Wendy's podcast features great advice for anyone is the retail world. A must listen!
  • Dipfong
    Wendy Batten is Your Go-To Coach
    Listen to The Creative Shop Talk podcast simply to learn from one of the best. Wendy is kind, generous, wise, funny, and everything that the word “professional” connotes. Her heart and focus are set on helping entrepreneurs thrive in both work and life and that is clear to anyone who has the good fortune to know and to work with her. I may be biased, but episode #29, may be one of her most fun, as we share tips about reducing stress at work and within your work! Listen in and stay the course because Wendy will guide you through to success.
  • BWasham
    Chocked full of valuable content!
    I’m a new retailer and Wendy’s podcasts have been invaluable in regards to getting my creative juices flowing as well as to getting me to tackle some of the not so fun things regarding running my business. Her podcasts are not full of commercials that advertise her other offerings. Instead, they are full of useable ideas and information. I’m looking forward to growing my business with Wendy’s tips and tricks. - Becky @SandbarBooks
  • Virginia Warner
    Never miss an episode
    Wendy helps me see the big picture and then breaks it down to where I can eat in bite size pieces. But never lets me forget there is a long game! I’m her SuperFan !!!
  • Decorjunkie
    Full of golden nuggets for retailers!
    Wendy’s approach to running a retail business makes so much sense and she has a great way of pulling the best out of you so that you can get ahead in your business! Loving all the info in this podcast!
  • Mike GMK
    Swiss Army Knife for brick-and-mortar
    Wendy has the best podcast I've seen for just about every aspect of running a local business. Want to know how others have made it? What you're doing that you shouldn't? Whether you're talking yourself out of success? How to attract more foot traffic? How to keep your head together in the time of the pandemic? Then this is your podcast. Wendy has an easy-to-listen-to vocal style, and speaks from being-in-the-trenches experience. I don't see how you can be in business without this. Honest.
  • Fairy Dust & Rust
    Amazing and helpful podcast for creatives and retailers.
    What a blessing it is to have found Wendy and this helpful and informative podcast. Perfect for creatives and solo-entrepreneurs, who need help sorting out business life!
  • designbydoty
    I love this podcast!
    I’ve recently decided to open a brick and mortar store to offer personalized decor and workshops. This podcast has been helpful in showing me some of the things I didn’t know needed my attention and helped me to focus on the things I need to plan. The messages are not too long and are packed with powerful content! I’m looking forward to taking this journey with you! Thank you Wendy! Doty Jennings Facebook.com/designs by Doty Designs by Doty.com
  • BodyworkProjectMindy
    I love this podcast!
    Creative Shop Talk is a wonderful show. It's like sitting down with a good friend to talk through how to create excellence. Wendy is so much more than a good friend, though! She is smart, savvy, and knows how to be successful because she's done it herself. I learn so much from every episode, and I'm inspired to put the ideas she shares into action. Wisdom, motivation, and inspiration -- it's all here!
  • Youmustbekitten
    Made me smile:-)
    Just what I need! Thank you so much for sharing & caring! I’ll be waiting for the next one!
  • Orange Blossom Breeze
    Mom, You Need a Hobby
    Loved podcast #1! Looking forward to all of them!
  • sleeplessintacoma
    Perfect Pick Me Up
    Wendy is so great at giving the perfect amount of cheerleading and kick in the pants we all need. She is so relatable and authentic. I am so excited to see her podcast grow and look forward to future episodes.
  • Dana's Treasure Box
    Love listening to Wendy!!
    So glad Wendy is doing this podcast! Such great advice for large or small business owners. She’s great at helping creative minded people become better business minded CEO’s!
  • Cindy Reinvented Delaware
    Great Biz Podcast for Small Retailers
    Love the podcast and we are only three in!! Wendy gives such good encouragement to retail business owners. I can’t wait to hear all that she has to offer! Thanks Wendy for creating the resource!
  • barney78
    Excited!
    Love Wendy and can’t wait to drive into this podcast. Always learning new things and implementing new ideas into our business because of Wendy. It’s going to be amazing to add this to our weekly lineup of listening as we paint at the shop. Amy— Collective Interiors
  • Tbe Paint Lady
    So excited!
    Can’t wait to learn and listen to all you have to share! Rolling my sleeves up and ready to learn!
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